Remember

  • It was not your fault!
  • You are a survivor!
  • You are stronger than you know!
  • You are not alone!
  • Axios! You are worthy!
  • Vera! It’s all true!

To get help, please visit ScamVictimsSupport.org and sign up for the SCARS Institute Support & Recovery Program at support.AgainstScams.org

My Scam Victim/Survivor Story #71

Publisher’s Clearinghouse Scam/Sweepstakes Scam

Survivor’s Country: USA

This is the original victim’s story, enhanced by the SCARS Institute Editorial Team to improve comprehension, readability, and continuity. The names were changed to protect the survivor’s identity.

WARNING: THIS SCAM VICTIM/SURVIVOR’S STORY MAY BE TRIGGERING TO SOME PEOPLE. DISCRETION IS ADVISED.

ADVERTENCIA: LA HISTORIA DE ESTA VÍCTIMA/SOBREVIVIENTE DE ESTAFA PUEDE SER INSENSIBLE PARA ALGUNAS PERSONAS. SE RECOMIENDA DISCRECIÓN.

If you need help, join our free SCARS Institute Support and Recovery Program at support.AgainstScams.org

Si necesita ayuda, únase a nuestro Programa gratuito de Apoyo y Recuperación del Instituto SCARS en support.AgainstScams.org

My Scam Victim Story

I’m a 73-year-old retiree living in Sarasota, Florida, and I never imagined I’d lose $400,000 to a scam that began with a thrilling phone call about a sweepstakes prize. I’ve always been cautious, double-checking suspicious emails and avoiding shady offers, but my memory isn’t what it used to be, and in 2023, I fell for a Publishers Clearing House scam that drained my life savings and left me questioning my judgment. The scammers were masters of deception, posing as cheerful prize officials, blending into my life with promises of wealth only to betray me. Writing this feels like exposing a raw wound, but I’m sharing my story to warn others across the U.S., hoping you can avoid the heartbreak I faced. The loss has upended my world, but by understanding how I was deceived, I’m piecing myself back together, determined to help you stay safe.

It started on a sunny afternoon in Sarasota, when I answered a call from a man claiming to be from Publishers Clearing House. His voice was upbeat, congratulating me on winning $3 million and a brand-new Mercedes-Benz. You’re our grand prize winner, congratulations! he exclaimed, and my heart raced with excitement. I’d entered sweepstakes before, dreaming of a windfall, so it didn’t seem impossible. He sent a colorful email with the Publishers Clearing House logo, showing a giant check with my name and photos of a shiny car. The details felt so real, and I let myself believe I’d hit the jackpot.

The man, who called himself Steven Grant, explained I needed to pay a small processing fee to claim my prize. It’s just $2,000 for taxes, standard procedure, he said, instructing me to wire the money to a specific account. I hesitated, my gut whispering caution, but the email looked official, and his enthusiasm was infectious. I went to my bank, transferred the funds, and felt a thrill, imagining the Prize Patrol arriving at my door. Steven called back, thanking me and promising the prize was on its way, which eased my doubts.

That was the start of a relentless spiral. Over the next six months, Steven and another “official,” Lisa Carter, contacted me regularly, each call more urgent. They said additional fees were needed—$5,000 for IRS requirements, then $10,000 for insurance on the car. We’re almost there, just one more step, Lisa assured me, sending invoices with official-looking letterheads. I kept wiring money, pulling from my savings, convinced each payment brought me closer to my millions. They sent photos of a gleaming Mercedes, even a mock-up of me holding a check, making it feel tangible. I pictured sharing the prize with my grandkids, maybe buying a beach condo, and clung to that dream, ignoring the growing hole in my account.

The requests escalated. Steven claimed a “federal clearance” fee of $20,000 was needed, then $30,000 for a “broker’s bond.” This ensures your prize is secure, he said, sending a contract stamped with a Treasury seal. My memory faltered at times, and I struggled to keep track, but their calls were so convincing, always with new documents to back their claims. I took out a loan, sold some investments, and even dipped into my retirement fund, telling myself it was temporary. By late 2023, I’d sent nearly $350,000, scraping together every penny I had. Each payment felt like a bridge to my prize, a way to hold onto the joy I’d felt at that first call.

Doubts started creeping in, but Steven and Lisa were skilled at dispelling them. When I questioned the delays, they’d call, their voices warm and reassuring. You’re so close, don’t give up now, Lisa would say, promising a delivery date just weeks away. They sent a letter with signatures from “executives,” claiming the Prize Patrol was preparing my visit. But the delivery never came, and excuses piled up—paperwork issues, tax disputes. I finally asked for proof, like a live call with the Prize Patrol. Their response was sharp: You don’t trust us? That’s a problem. Then, silence. Their numbers went dead, the emails stopped, and I was left with nothing.

I sat in my Sarasota living room, staring at my bank account, my hands shaking with disbelief. I’d sent $400,000 over eight months, money meant for my retirement, my grandkids’ college funds, my security. The truth hit like a tidal wave: Steven and Lisa weren’t Publishers Clearing House officials. They were scammers who’d preyed on my hopes and fading memory. I later found the emails were fake, the logos stolen, and the photos pulled from the internet. The documents, the promises, the excitement—all lies. I felt like I’d been living in a dream, only to wake to a crushing reality.

The shame was overwhelming. I couldn’t face telling my kids, who’d always relied on my wisdom. I’d missed red flags—the endless fees, the secrecy, the too-perfect assurances—because I wanted the prize to be real. I kept it hidden for weeks, crying alone, replaying every call and email. The betrayal wasn’t just financial; it was deeply personal, like losing a dream I’d built in my mind. I grew wary of every phone call, every letter, fearing another deception. My confidence, built over decades of careful living, shattered, and I doubted my ability to judge anything, haunted by my own vulnerability.

Eventually, I confided in my daughter, who hugged me and urged me to forgive myself. I found an online support group, reading stories from others across the U.S. who’d been duped by similar scams. I thought I was the only one, but I wasn’t, I realized, finding solace in shared pain. The scammers’ tactics—fake documents, urgent fees, exploiting excitement—were calculated, designed to prey on trust. Knowing this eased my self-blame, though the financial loss still weighs heavy. I’m rebuilding, living frugally on my pension, and relying on my family more than I’d planned.

Sharing this is painful, like admitting a failure, but it’s worth it if it saves you. These scammers are experts at blending in, crafting illusions that feel authentic, like imposters wearing a trusted mask. If a sweepstakes offer asks for money upfront, promises huge prizes you didn’t enter, or pushes urgency, step back. Verify through official channels, talk to loved ones, and never send funds without absolute certainty. I learned these lessons too late, but by sharing my story, I hope you can stay vigilant and protect your savings from those who hide behind a facade of opportunity.

How did this story impact you?

Please leave your thoughts in a comment below.
Thank you!

If you need support, please join our free SCARS Institute Support & Recovery Program at support.AgainstScams.org

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Thank You to this Scam Survivor for Their Story!
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PLEASE NOTE: The SCARS Institute displays this story to help recent scam victims. We are authorized to display this story and in this form or edition is copyright © Society of Citizens Against Relationship Scams Inc. All rights reserved. The specific survivor’s identity has been anonymized for their protection. Photos are generated and are not of the real person.

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Important Information for New Scam Victims

If you are looking for local trauma counselors, please visit counseling.AgainstScams.org

If you need to speak with someone now, you can dial 988 or find phone numbers for crisis hotlines all around the world here: www.opencounseling.com/suicide-hotlines

A Question of Trust

At the SCARS Institute, we invite you to do your own research on the topics we speak about and publish. Our team investigates the subject being discussed, especially when it comes to understanding the scam victims-survivors’ experience. You can do Google searches but in many cases, you will have to wade through scientific papers and studies. However, remember that biases and perspectives matter and influence the outcome. Regardless, we encourage you to explore these topics as thoroughly as you can for your own awareness.

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Important Information for New Scam Victims

If you are looking for local trauma counselors please visit counseling.AgainstScams.org or join SCARS for our counseling/therapy benefit: membership.AgainstScams.org

If you need to speak with someone now, you can dial 988 or find phone numbers for crisis hotlines all around the world here: www.opencounseling.com/suicide-hotlines

SCARS Resources:

A Note About Labeling!

We often use the term ‘scam victim’ in our articles, but this is a convenience to help those searching for information in search engines like Google. It is just a convenience and has no deeper meaning. If you have come through such an experience, YOU are a Survivor! It was not your fault. You are not alone! Axios!

Psychology Disclaimer:

All articles about psychology and the human brain on this website are for information & education only

The information provided in this and other SCARS articles are intended for educational and self-help purposes only and should not be construed as a substitute for professional therapy or counseling.

Note about Mindfulness: Mindfulness practices have the potential to create psychological distress for some individuals. Please consult a mental health professional or experienced meditation instructor for guidance should you encounter difficulties.

While any self-help techniques outlined herein may be beneficial for scam victims seeking to recover from their experience and move towards recovery, it is important to consult with a qualified mental health professional before initiating any course of action. Each individual’s experience and needs are unique, and what works for one person may not be suitable for another.

Additionally, any approach may not be appropriate for individuals with certain pre-existing mental health conditions or trauma histories. It is advisable to seek guidance from a licensed therapist or counselor who can provide personalized support, guidance, and treatment tailored to your specific needs.

If you are experiencing significant distress or emotional difficulties related to a scam or other traumatic event, please consult your doctor or mental health provider for appropriate care and support.

If you are in crisis, feeling desperate, or in despair please call 988 or your local crisis hotline.

Statement About Victim Blaming

Some of our articles discuss various aspects of victims. This is both about better understanding victims (the science of victimology) and their behaviors and psychology. This helps us to educate victims/survivors about why these crimes happened and to not blame themselves, better develop recovery programs, and to help victims avoid scams in the future. At times this may sound like blaming the victim, but it does not blame scam victims, we are simply explaining the hows and whys of the experience victims have.

These articles, about the Psychology of Scams or Victim Psychology – meaning that all humans have psychological or cognitive characteristics in common that can either be exploited or work against us – help us all to understand the unique challenges victims face before, during, and after scams, fraud, or cybercrimes. These sometimes talk about some of the vulnerabilities the scammers exploit. Victims rarely have control of them or are even aware of them, until something like a scam happens and then they can learn how their mind works and how to overcome these mechanisms.

Articles like these help victims and others understand these processes and how to help prevent them from being exploited again or to help them recover more easily by understanding their post-scam behaviors. Learn more about the Psychology of Scams at www.ScamPsychology.org